| Dynamic scheduling of outpatient appointments under patient no-shows and cancellations N Liu, S Ziya, VG Kulkarni Manufacturing & Service Operations Management 12 (2), 347-364, 2010 | 421 | 2010 |
| Appointment scheduling under patient preference and no-show behavior J Feldman, N Liu, H Topaloglu, S Ziya Operations Research 62 (4), 794-811, 2014 | 254 | 2014 |
| Optimal siting of fire stations using GIS and ANT algorithm N Liu, B Huang, M Chandramouli Journal of computing in civil engineering 20 (5), 361-369, 2006 | 192 | 2006 |
| Panel size and overbooking decisions for appointment‐based services under patient no‐shows N Liu, S Ziya Production and Operations Management 23 (12), 2209-2223, 2014 | 143 | 2014 |
| When waiting to see a doctor is less irritating: Understanding patient preferences and choice behavior in appointment scheduling N Liu, SR Finkelstein, ME Kruk, D Rosenthal Management Science 64 (5), 1975-1996, 2018 | 135 | 2018 |
| Multiresource allocation scheduling in dynamic environments WT Huh, N Liu, VA Truong Manufacturing & Service Operations Management 15 (2), 280-291, 2013 | 127 | 2013 |
| Optimal Choice for Appointment Scheduling Window under Patient No‐Show Behavior N Liu Production and Operations Management 25 (1), 128-142, 2016 | 111 | 2016 |
| Appointment scheduling under time-dependent patient no-show behavior Q Kong, S Li, N Liu, CP Teo, Z Yan Management Science 66 (8), 3480-3500, 2020 | 94* | 2020 |
| Nurse practitioners as primary care providers: Creating favorable practice environments in New York State and Massachusetts L Poghosyan, J Shang, J Liu, H Poghosyan, N Liu, B Berkowitz Health care management review 40 (1), 46-55, 2015 | 87 | 2015 |
| Managing appointment-based services in the presence of walk-in customers S Wang, N Liu, G Wan Management Science 66 (2), 667-686, 2020 | 82 | 2020 |
| Service times in call centers: Agent heterogeneity and learning with some operational consequences N Gans, N Liu, A Mandelbaum, H Shen, H Ye Borrowing Strength: Theory Powering Applications---A Festschrift for …, 2010 | 81 | 2010 |
| The Productivity and Cost‐Efficiency of Models for Involving Nurse Practitioners in Primary Care: A Perspective from Queueing Analysis N Liu, T D'Aunno Health services research 47 (2), 594-613, 2012 | 72 | 2012 |
| Health reform and out-of-pocket payments: lessons from China L Zhang, N Liu Health policy and planning 29 (2), 217-226, 2014 | 71 | 2014 |
| Assortment optimization under the multinomial logit model with sequential offerings N Liu, Y Ma, H Topaloglu INFORMS Journal on Computing 32 (3), 835-853, 2020 | 69 | 2020 |
| Integrated scheduling and capacity planning with considerations for patients’ length-of-stays N Liu, VA Truong, X Wang, B Anderson Production and Operations Management 28 (7), 1735–1756, 2019 | 65 | 2019 |
| Appointment reminder systems and patient preferences: Patient technology usage and familiarity with other service providers as predictive variables SR Finkelstein, N Liu, B Jani, D Rosenthal, L Poghosyan Health informatics journal 19 (2), 79-90, 2013 | 58 | 2013 |
| A GIS supported Ant algorithm for the linear feature covering problem with distance constraints B Huang, N Liu, M Chandramouli Decision support systems 42 (2), 1063-1075, 2006 | 56 | 2006 |
| Bilevel programming approach to optimizing a logistic distribution network with balancing requirements B Huang, N Liu Transportation Research Record: Journal of the Transportation Research Board …, 2004 | 54 | 2004 |
| A New Model for Nurse Practitioner Utilization in Primary Care: Increased Efficiency and Implications N Liu, SR Finkelstein, L Poghosyan Health Care Management Review 39 (1), 10-20, 2014 | 52 | 2014 |
| The Patient‐Centered Medical Home: A Future Standard for American Health Care? DB Klein, MJ Laugesen, N Liu Public Administration Review 73 (s1), S82-S92, 2013 | 50 | 2013 |
Bo HuangThe University of Hong Kong, Chair ProfessorVerified email at hku.hk
