Follow
Mukesh Kumar
Mukesh Kumar
Professor, College of Business Administration, University of Bahrain (UoB)
Verified email at pucp.pe
Title
Cited by
Cited by
Year
Determining the relative importance of critical factors in delivering service quality of banks: an application of dominance analysis in SERVQUAL model
M Kumar, FT Kee, AT Manshor
Managing Service Quality: An International Journal, 2009
5852009
Comparative evaluation of critical factors in delivering service quality of banks: An application of dominance analysis in modified SERVQUAL model
M Kumar, FT Kee, V Charles
International Journal of Quality & Reliability Management, 2010
2902010
Measuring service quality of conventional and Islamic banks: a comparative analysis
MA Taap, SC Chong, M Kumar, TK Fong
International Journal of Quality & Reliability Management, 2011
1212011
Perspectives of productivity growth in Indian food industry: a data envelopment analysis
M Kumar, P Basu
International Journal of Productivity and Performance Management, 2008
812008
Stochastic simulation based genetic algorithm for chance constrained data envelopment analysis problems
A Udhayakumar, V Charles, M Kumar
Omega 39 (4), 387-397, 2011
712011
Satisficing data envelopment analysis: An application to SERVQUAL efficiency
V Charles, M Kumar
Measurement 51, 71-80, 2014
682014
Evaluating the performance of Indian banking sector using DEA during post-reform and global financial crisis
M Kumar, V Charles, CS Mishra
Journal of Business Economics and Management 17 (1), 156-172, 2016
562016
Benchmarking Indian banks using DEA in post-reform period: A progressive time-weighted mean approach
M Kumar, C Vincent
The Service Industries Journal 31 (14), 2455-2485, 2011
402011
Measuring shopping values of Malaysian retail consumers
JA Karim, M Kumar, S Abd Rahman
Asia pacific journal of marketing and logistics, 2013
372013
Deriving managerial implications through SERVQUAL gap elasticity in UAE banking
M Kumar, KS Sujit, V Charles
International journal of quality & reliability management, 2018
362018
Data Envelopment Analysis and Its Applications to Management
V Charles, M Kumar
CAMBRIDGE SCHOLARS PUBLISHING, UK, 2012
342012
Measuring the efficiency of assembled printed circuit boards with undesirable outputs using data envelopment analysis
V Charles, M Kumar, SI Kavitha
International Journal of Production Economics 136 (1), 194-206, 2012
302012
Benchmarking Peruvian banks using data envelopment analysis
V Charles, M Kumar, LF Zegarra, B Avolio
Journal of CENTRUM Cathedra: The Business and Economics Research Journal 4 …, 2011
282011
Adapting Fuzzy Linguistic Servqual Model: A comparative analysis of bank services
V Charles, M Kumar, S Suggu
Middle-East Journal of Scientific Research 18 (8), 1119-1132, 2013
172013
Productivity growth as the predictor of shareholders’ wealth maximization: An empirical investigation
M Kumar, V Charles
Journal of CENTRUM Cathedra 2 (1), 2009
142009
Measuring the Relative Risk of Impairment of Auditor Independence Using Dominance Analysis: Evidence from Malaysia.
M Kumar, M Shanmugam, N Zakariya
ICFAI Journal of Audit Practice 5 (4), 2008
72008
Book Chapter: Ranking Peruvian banks through super-efficiency DEA model under variable returns to scale
V Charles, M Kumar
Data Envelopment Analysis and Its Applications to Management, 2012
52012
Conjoint Analysis and MDS Approach to Brand Improvement of an Aerosol Product
V Charles, M Kumar, T Anad
Journal of Centrum Cathedra 4 (1), 27-43, 2011
52011
Adoption of FinTech and Future Perspective: An Empirical Evidence from Bahrain on Digital Wallets
AS Ahmed, M Kumar, MAM Ali
Proceedings of the IIIE Xplore, 2020
42020
Evaluating the efficiency of regional rural banks across the Indian states during different phases of structural development
S Antil, M Kumar, N Swain
Applied Economics 52 (41), 4457-4473, 2020
32020
The system can't perform the operation now. Try again later.
Articles 1–20